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Confirmed [4548] Black screen after Brigand Island battle

Discussion in 'Confirmed issues' started by Hyderlake, Sep 21, 2018.

  1. Hyderlake

    Hyderlake New Member

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    Sometimes, after a battle on Brigand Island, I’ve got a black screen instead of the reward screen. Some members of my alliance have the same issue. Does anyone else have this problem?
     
  2. Hopps

    Hopps Active Member

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    A few times, had to close the game.
     
  3. BlueRuby

    BlueRuby Well-Known Member

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    Sounds linked to the ‘Connecting server’ ‘bug’ also reported recently.
     
  4. BlueRuby

    BlueRuby Well-Known Member

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    I’ve just had it on battle 1 of stage 58.

    As you say, a completely black screen instead of a rewards screen. I had to close and restart the game.
    Upon restarting, it shows I completed the battle and I seem to have received my rewards.
     
  5. Aleatory

    Aleatory Member

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    Aug 1, 2018
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    I have had this 3 or 4 times. Exactly as described. I had to close the game from Android and restart it.
     
  6. Spiderman

    Spiderman Active Member

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    I've been getting this on iphone second to latest ios version. Just completed 98 (bronze).
     
  7. Victorash

    Victorash Active Member

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  8. Arci

    Arci Community Manager Staff Member

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    Warlord Level:
    21
    Alliance:
    WoA
    To me the issue seems slightly different, as also the reproduction steps are not the same. At the end we have a black screen after winning the first battle, where the other issue is about endless loading on opening the BI.

    We'll treat is as a separate issue :)
     
  9. Spiderman

    Spiderman Active Member

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    Just to clarify, mine happened after the second battle while doing stage 98.
     
  10. BlueRuby

    BlueRuby Well-Known Member

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    Not just Brigand Isle, though.
    Just had it on level 8 of Domesticar Stronghold.
    Been 3 times on Strongholds battles in past 2 days
     
  11. Victorash

    Victorash Active Member

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    Actually on this thread I posted 2 bugs - the first one is infinite loading screen and the second one is regarding the black screen after the first battle (just look at the end of the first post at the link I gave). It's ok to treat them as separate issues, as they are and you can also consider the present thread as main reference for the black screen bug, but then please use the clip I posted there in order to see how it happens - the clip
     
  12. BlueRuby

    BlueRuby Well-Known Member

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    As I mentioned above, this black screen also happening in Domesticar, level 8.
    Just had it again, same level.
     
  13. Jin

    Jin Well-Known Member

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    Screenshot_2018-09-25-20-40-10~01.jpg
    This is the 'black' screen. :(:confused:
     
  14. Victorash

    Victorash Active Member

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    mine has a little bit of gray in it :D
     
    Jin likes this.
  15. Jin

    Jin Well-Known Member

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    It's advancing to 'old age' from waiting to be fixed. All white is the end stage. :D:p
     
    Victorash likes this.
  16. Aleatory

    Aleatory Member

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    Just had this again on level 78, black screen after the first battle finishes.
     
  17. Victorash

    Victorash Active Member

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    the problem with this is that sometimes (if not all the times) you won't get the reward because of this bug
     
  18. ZUinc

    ZUinc New Member

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    Oct 5, 2018
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    Привет, у меня не работаю КрепостьХелло, я не работаю. Ледяная кровная крепость прозвище ZUinc
     
  19. Hopps

    Hopps Active Member

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    I had a black screen this morning after a battle on brigand island, i did get the rewards.

    I was worried because it was a good reward, but it was there in my after i restarted the app.

    So it is not all the time that items are lost.

    Has anybody confirmed items can be lost?
     

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