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Confirmed [4763] Connecting server

Discussion in 'Confirmed issues' started by Drutoo, Sep 18, 2018.

  1. Drutoo

    Drutoo New Member

    Joined:
    Sep 18, 2018
    Messages:
    2
    So getting connecting server message after every other battle and only way to fix it is to quit the game and load again.

    Samsung galaxy S6 edge plus.
     

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  2. BlueRuby

    BlueRuby Active Member

    Joined:
    Nov 24, 2017
    Messages:
    422
    Ah, here’s the right place for it:
    Me too.

    iPad 32.0
    Version 11.4.1
    Game version 0.51

    Getting frustrating: I’m getting this most battles, having to wait approx 5-10 secs after each battle. Also having to replay prob 10%-20% of battles because ‘connecting to server’ leads the game from ‘hanging’ to unresponsiveness, requiring game restart.

    Also happens on upgrading regiments.
     
  3. BlueRuby

    BlueRuby Active Member

    Joined:
    Nov 24, 2017
    Messages:
    422
    Hi Drutoo,

    I’ve just reinstalled the game and it’s running much better.
    Not sure why it was playing up as it was but reinstalling might be a good thing to try?
     
  4. BlueRuby

    BlueRuby Active Member

    Joined:
    Nov 24, 2017
    Messages:
    422
    No, reinstalling helped for a few games but it’s back more than ever again: easily 1time in 3 that I need to reload the game
     
  5. BlueRuby

    BlueRuby Active Member

    Joined:
    Nov 24, 2017
    Messages:
    422
    Just created a ticket, Drutoo.
    I’ll let you know what they say...

    It is frustrating, nearly unplayable at the mo...
     
  6. BlueRuby

    BlueRuby Active Member

    Joined:
    Nov 24, 2017
    Messages:
    422
    Well they asked about my internet connection: might be worth looking at how strong a signal you’re getting?

    Mine is fine, and only this game is affected.
    But, today, it is back to normal, so I haven’t pursued.

    Weird: 4 days of frustration through this, but then fine again.
    Interesting you had/have it too at the same time.

    How’s yours now?
     
  7. Drutoo

    Drutoo New Member

    Joined:
    Sep 18, 2018
    Messages:
    2
    Mine does seem a lot better now got this issue only once in last 2 days now
     
  8. Chiri

    Chiri Community Manager Staff Member

    Joined:
    Jun 25, 2017
    Messages:
    414
  9. BlueRuby

    BlueRuby Active Member

    Joined:
    Nov 24, 2017
    Messages:
    422
    Having some intermittent snags again. Rewards screen again. Game prompts me to check my internet connection which, I know, is fine: anything else loads well: just something about my connection with the game server. Having to replay matches again.

    It was temporary last time; I’ll trust it will be again...just wanted to say.

    Edit: actually, can’t log back into the game now...will see how long this lasts. I know to contact support if this persists...
     
  10. Zancudo

    Zancudo Active Member

    Joined:
    May 10, 2018
    Messages:
    356
    I cant enter the game too. Is there the server down?
     
  11. Arioch

    Arioch New Member

    Joined:
    Sep 11, 2018
    Messages:
    15
    I can' enter the gaime either.
    Some days ago I had the intermitent problems you describe. It fixed itself for some days, but today it's completely impossible to play.

    Xiaomi Mi A1
    Android version 8.1.0
     
    Last edited: Sep 30, 2018
  12. Domitaro

    Domitaro New Member

    Joined:
    Sep 16, 2018
    Messages:
    13
    Down from my end as well, about 45 mins now
     
  13. Arci

    Arci Community Manager Staff Member

    Joined:
    Jun 26, 2017
    Messages:
    440
    Warlord Level:
    21
    Alliance:
    WoA
    It seems that we had some issues early this morning. Is it ok now?
     
  14. Zancudo

    Zancudo Active Member

    Joined:
    May 10, 2018
    Messages:
    356
    Yeah. It's fixed. Thanks.
     
  15. Jin

    Jin Well-Known Member

    Joined:
    Jun 13, 2017
    Messages:
    1,136
    Why is it that a server connection always rear it's ugly head during the last day of PvP season? Trying to give geezers like me heart attack so some upstart young warlords can be in Gold Division??!!:D:p
     
    BlackAdder666 likes this.
  16. BlackAdder666

    BlackAdder666 Well-Known Member

    Joined:
    Jun 13, 2017
    Messages:
    798
    Yup, this problem comes and goes. And as Jin said, often appears on the last day of season...
     
  17. LotharKrome

    LotharKrome New Member

    Joined:
    Oct 5, 2018
    Messages:
    7
    Many server connection problems in the last 2 days.
    The game fail connection at the start, after the battles (when there are the rewards that too often I lose then having to restart the fights from the beginning). Often it crashes even during the application of the upgrades.
    It's a pity, It's ruining all the good feeling of the game.
    My connection to internet is realy good, It's not my problem.
     
    Last edited: Oct 7, 2018
    BlackAdder666 likes this.
  18. Zancudo

    Zancudo Active Member

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    May 10, 2018
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    Server is down again?
     
  19. Burgin

    Burgin New Member

    Joined:
    Mar 15, 2018
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    12
    Seems like it is.
     
  20. Jimsom2

    Jimsom2 Active Member

    Joined:
    Apr 2, 2018
    Messages:
    116
    Warlord Level:
    23
    Alliance:
    WLI
    Also seems down for me. I get "Communication failed" repeatedly on startup.
     

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