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Investigating Freeze after Battle?

Discussion in 'Bugs & Issues' started by Pyrrhus, Mar 23, 2019.

  1. Pyrrhus

    Pyrrhus New Member

    Joined:
    Dec 29, 2018
    Messages:
    19
    I haven’t seen this reported, if so sorry, but I keep getting freezes after battles.
    Just finished a battle for 2 shards for IR, and at the map tapped my SV to see about an ad for healing, and nothing happens. The regiments info doesn’t show, I can move the map, but after tapping on SV several more times, the screen flashes and it’s time to shutdown and restart.
    Didn’t have this before the last update...I also have the BI level issue. This freeze has happened after a BI battle.
    Using an iPad Air2 with iOS 12.1.1.
     
    Gazgulkilla likes this.
  2. Chiri

    Chiri Community Manager Staff Member

    Joined:
    Jun 25, 2017
    Messages:
    433
    Please, attach a screenshot of what you see when game freezes and let me know what happens. If it goes back to normal or you have to restart the game.
     
  3. Pyrrhus

    Pyrrhus New Member

    Joined:
    Dec 29, 2018
    Messages:
    19
    Trying to, but having problems getting the screen shot to upload, as I keep getting an error.

    The freeze actually seems to happen whenever there’s a regiment healing. The screen shot I made is right at startup of the game, obviously following a battle where I turned the game off for a while after no ads to watch. Started the game back up a short while later, and came up the the main map page.

    I can move around in the map, but can’t activate anything such as BI.

    I solve the problem by closing the game and restarting, and that has worked 90% of the time, otherwise close and restart again. It’s a simple fix to the problem, but slightly annoying. This could just be a one off with my iPad, but it was never a problem before the last update. Probably just one of those “zeros” or “ones” in the machine code is out of wack, just like some DNA can be.

    Will try on the screen shot some more.

    Thanks, Larry
     
  4. Jin

    Jin Well-Known Member

    Joined:
    Jun 13, 2017
    Messages:
    1,207
    Screenshots need to less than 1MB to post.
     
  5. TheWizEd

    TheWizEd New Member

    Joined:
    Sep 7, 2017
    Messages:
    13
    I've been having the same problem lately. Finish a battle and click on one of my units to try to heal and nothing happens. Its seems as though the unit button clicks, I mean depress and then pop back but nothing happens. Click several times and nothing happens. Then try to do something else and game is frozen. A screen shot won't help because it looks normal just frozen at what ever view is visible after a battle, map and injured unit buttons on the right.

    Ditto on the close game and restart game, some time need to do more than once.
     
  6. Pyrrhus

    Pyrrhus New Member

    Joined:
    Dec 29, 2018
    Messages:
    19
    Trying to, but having problems getting the screen shot to upload, as I keep getting an error.

    The freeze actually seems to happen whenever there’s a regiment healing. The screen shot I made is right at startup of the game, obviously following a battle where I turned the game off for a while after no ads to watch. Started the game back up a short while later, and came up the the main map page.

    I can move around in the map, but can’t activate anything such as BI.

    I solve the problem by closing the game and restarting, and that has worked 90% of the time, otherwise close and restart again. It’s a simple fix to the problem, but slightly annoying. This could just be a one off with my iPad, but it was never a problem before the last update. Probably just one of those “zeros” or “ones” in the machine code is out of wack, just like some DNA can be.

    Will try on the screen shot some more.

    Thanks, Larry
     
  7. Pyrrhus

    Pyrrhus New Member

    Joined:
    Dec 29, 2018
    Messages:
    19
    Trying to narrow done the circumstances..., this morning the game froze after battles, but also froze at startup, but only when there was a regiment being restored. Clicking on the regiment being restored fails to bring up its stats or watch an ad, and while I can move on the map, clicking on the BI or a stronghold also fails, and the game eventually locks up. Restarting did not fix the problem every time, but would eventually fix the problem with the regiment still being restored on the screen, and actions were back to normal

    It never frozen on startup if there were no regiments being restored.

    Still working on a screen shot.
     
  8. RasClart

    RasClart Active Member

    Joined:
    Oct 12, 2018
    Messages:
    137
    This started happening to me yesterday... so far mostlyseems to happen after LW battle although it did it a couple times randomly...
    When it comes back into the map after the battle it just freezes up on whatever section of the map i’m on..
    It can take 2 or 3 restarts to unfreeze it
     
  9. Hai

    Hai Active Member

    Joined:
    Nov 26, 2018
    Messages:
    172
    this starts to happen to me now... really frustrating.
     
  10. Inspirace

    Inspirace Member

    Joined:
    Jan 24, 2019
    Messages:
    30
  11. Inspirace

    Inspirace Member

    Joined:
    Jan 24, 2019
    Messages:
    30
    Restarted again and played a PvP battle and it went through this time. I realized that the Stronghold battle was also marked as finished, although I am not sure whether I had rewards,
     
  12. Albert

    Albert New Member

    Joined:
    Apr 4, 2019
    Messages:
    3
    This happened to me the game freezes as it displays your regiments after the round. It is VERY annoying especially when you are playing a difficult PvP in a season. As there are no rewards and you have to replay the battle.
     
    Last edited: Apr 4, 2019
  13. Kaine

    Kaine New Member

    Joined:
    May 19, 2018
    Messages:
    9
    Same thing has been happening over the last few days.
     
  14. Chiri

    Chiri Community Manager Staff Member

    Joined:
    Jun 25, 2017
    Messages:
    433
    I am not able to reproduce this. Are you still experiecing this issue?
     
  15. DARK.GL

    DARK.GL New Member

    Joined:
    May 10, 2019
    Messages:
    27
    Warlord Level:
    18
    Alliance:
    GL1
    Look also my post in bugs... after last update it happens very-very much! 20+ times per day
     

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