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Investigating rollback happens?

Discussion in 'Bugs & Issues' started by Hai, Mar 29, 2019.

  1. Hai

    Hai Active Member

    Joined:
    Nov 26, 2018
    Messages:
    169
    sometimes i have to redo fights, re-buy the same shards at WC which i did once. and ita not due to the game hanging after fight but much after that.

    e.g i do SH lvl6 get the reward, moving to SH7.. finish it but its freeze, restarted app and im at SH5, have to redo SH6.
     
  2. Arci

    Arci Community Manager Staff Member

    Joined:
    Jun 26, 2017
    Messages:
    435
    Warlord Level:
    21
    Alliance:
    WoA
    We had some issues over the night but now the situation has been stabilized.

    When did it happen the last time?
     
  3. Hai

    Hai Active Member

    Joined:
    Nov 26, 2018
    Messages:
    169
    it happens time to time, but yes yesterday and todat it happened again.
    but this is not only times, it happened in the pasts as well.
     
  4. BlueRuby

    BlueRuby Active Member

    Joined:
    Nov 24, 2017
    Messages:
    418
    Yeah, I’ve had it too along the way.
    Something like a ‘server mismatch’ error, meaning past couple battles have to be refought.
    Happens infrequently.
    I’ve made a bug report before but couldn’t be repeated.
    Fixed itself.
     
    Hai likes this.
  5. Chiri

    Chiri Community Manager Staff Member

    Joined:
    Jun 25, 2017
    Messages:
    412
    Thanks for reporting this. I would need you to answer these questions please:

    • Playing with Wifi or mobile connection?
    • Does it happen also after daily reward?
    • Which other actions trigger this issue?
     

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